These terms apply between Digikrutt.no, c/o Andreas Forvik (“Luneo”, “we”) and the business that adopts the Luneo booking system (“the customer”, “you”). The agreement is entered into when we set up the business in the system and the customer is given access.
All customers may try Luneo free of charge for three months from the date access is given. During the trial the system can be set up and tried without being put into use. The trial ends at no cost if the customer does not wish to continue.
The monthly price for booking and active add-ons is invoiced monthly after the trial period. Payment is due 14 days from the invoice date. Invoices are sent from our accounting system.
There is no lock-in period. An add-on is cancelled with one button in the back office; it runs to the end of the current month and is not invoiced further. The whole agreement is cancelled in writing to post@digikrutt.no and runs to the end of the current month. On cancellation the customer may have their data exported, after which the data is deleted in line with the privacy policy.
The customer is the data controller for its guests’ data and sets its own retention periods, prices, opening hours, guest terms and content in the system. The customer keeps its credentials (staff accounts and PINs) confidential. Only websites the customer has registered may embed the booking.
Luneo is delivered as a web-based service with no installation. We work for high uptime and give notice of planned maintenance where possible. Setup and development mainly take place in the evenings and at weekends. Enquiries go to post@digikrutt.no.
We are not liable for indirect losses, such as lost revenue, resulting from downtime or errors. Our total liability is limited to what the customer has paid for the service over the past twelve months. The limitation does not apply in cases of gross negligence or intent.
We may change the terms and prices for new purchases with reasonable notice. Prices and terms for features the customer has already switched on are not changed without it being visible in the system, cf. section 3.
The agreement is governed by Norwegian law. Disputes are resolved first by a joint attempt at an amicable solution, and thereafter by the ordinary courts with Oslo District Court as the legal venue.
